Aisles & Stairs
Sitting or standing in aisles and stairs is prohibited. Doing so is a hazard to everyone's safety and may obstruct the view of other guests.
Alcohol Policy
Alcohol sales begin from the time the gates open and continue until the end of the third quarter. An individual must be 21 years of age to buy alcoholic beverages and proof of age is required. There is a two-drink limit per order. You must present a valid I.D. for each alcohol purchase.
Automated Teller Machines
ATM Machines are located on the Plaza Level between gates F & G, Club Level Sections 8 & 15 and at View Level Section 20. Additionally, some concession and merchandise stands offer point of sale machines for credit and debit cards.
Aztec Gear
Items can be purchased at various spots throughout the stadium. Items can also be purchased online here.
Aztec Club Tailgate Party
The Aztec Club Tailgate Party location for the 2011 season will between the F2 and G2 sections of the Tailgate Zone and in C1/D1 (click here for map). For more information, please contact the Development office at (619) 594-6444.
Baby Changing Stations
Diaper changing tables are located in most of the women's and men's restrooms throughout the stadium.
Banners, Signs and Flags
The Aztecs encourage fans to create signs to show their support for the team. Banners must be related to the game, in good taste, must not obstruct the view of other fans or interfere with stadium structures and signs. Generally, banners should not be larger than three feet by three feet. Flags are permitted, but they must not be attached to poles or sticks. Management reserves the right to confiscate signs that do not meet the above requirements.
Beach Balls
Beach balls and other inflatable items are prohibited from entering the stadium. Cameras and Video Recording Devices
Fans are permitted to bring cameras and video recorders into the stadium, provided they are intended for personal use only and do not interfere with other fans' view of the game. The taping of game footage is prohibited.
Carry-in Items
Food in a small plastic bag and factory-sealed plastic water bottles ½ liter, 17 oz. or less (limit two per person) are allowed into the Stadium. Bottles, cans, coolers, backpacks and bags larger than 12"x12"x12" are prohibited from entering the stadium. All items are subject to search or may not be admitted.
Catering and Keg Permits
Any tailgate which provides catered food service or furnishes a keg must provide proof of liability insurance and obtain a permit from the SDCCU Stadium Manager. SDMC 59.0502(a)(10). Contact the SDCCU Stadium Manager at (619) 641-3100.
Cellular Phones
Cell phones are permitted, but please remember to be courteous to your fellow guests.
Children
San Diego State allows free admission to children two and under. Children should always keep their game ticket in their pockets. Doing so will expedite reuniting lost children and their parents or guardians. If your child becomes lost, see an event staff member immediately and provide a detailed description of the child so that he/she may be found quickly.
Concessions
Food guides are available at all concession stands and any Guest Services location.
Coolers
Hard sided coolers are prohibited inside SDCCU Stadium. Soft sided coolers that do not exceed the 12"X12"X12" limit may be permitted after inspection of the contents.
Designated Driver Booth
SDSU, The City of San Diego, California Highway Patrol, Delaware North/Sportservice & Anheuser-Busch promote using designated drivers. Guest of legal drinking age who hold a valid driver's license and wish to sign up to be a designated driver may stop by on the Plaza Level near Elevators 1, 2, 4 and behind the scoreboard near Plaza section 54. In return for safe and sober transportation of their group from SDCCU Stadium, the designated driver will receive a coupon for a free non-alcoholic beverage or water through the first quarter.
Dress Code
SDCCU Stadium Management encourages fans to wear clothing that shows support for your team. However, we reserve the right to ask fans with clothing we deem to be derogatory, profane or offensive to either remove the item, cover up the item, or leave the stadium. If you see clothing with language that you interpret to be offensive, please notify an usher or security representative. All fans must wear shoes or sandals at all times. On the Club level, shirts must be worn at all times.
Drinking Fountains
Drinking fountains are located near the entrances of most restrooms.
Elevators
Elevators are located at Gates B, D, F, & H, and are accessible only to persons with disabilities, the media, credentialed staff and Luxury Suite and Press Level tickets.
Escalators
There are four sets of escalators throughout the stadium. Escalators B & J access the Club, Loge and View Levels. Escalators D & G access the Loge and View Levels.
Evacuation Procedures
In the case of an emergency, you may be asked to calmly exit the stadium. Please follow the instructions for your seating area.
FIELD LEVEL Sections 0-11 and 31-42, use the stairs in the back of your section to reach the concourse. Turn left or right and walk up the stairs to the Plaza Level. Exit through the nearest gate to the parking lot.
FIELD LEVEL Sections 12-20, 43-45, 56-58 and the PLAZA LEVEL, walk up the stairs to the concourse and exit through the nearest gate to the parking lot.
CLUB LEVEL and LOGE LEVEL Sections 45-49 and 54-58, walk down the stairs to the concourse. Turn left or right to the nearest ramp down to the Plaza Level and exit through the nearest gate to the parking lot.
SUITES on the LOGE or PRESS LEVELS, exit through the door to the concourse and go down the ramp to the Plaza Level. Exit through the nearest gate to the parking lot.
PRESS LEVEL, VIEW LEVEL or LOGE LEVEL Sections 15-27, exit into the concourse and turn left or right to the nearest ramp. Go down to the Plaza Level and exit through the nearest gate to the parking lot. FAMILY SECTION: The Aztecs have dedicated View Level Section 58, Rows 5-26 to the enjoyment of families. There is no alcohol allowed in this area.
Exit & Re-entry
Re-entry is not permitted.
Fan Conduct
Please remember to be courteous to your fellow guests.
Obscene language, as well as personal attacks on a player, coach, official or another fan will not be tolerated.
Clothing with any offensive or obscene material will result in denial of admission to the venue or if already inside the venue, possible confiscation and/or ejection.
Public intoxication may result in ejection and/or criminal charges.
Disruption or interference with the game will result in immediate ejection and may result in criminal charges.
During San Diego State games all fans are expected to follow the Mountain West Code of Conduct: "The Mountain West Conference and San Diego State University are committed to the ideals of good sportsmanship and fair play. We ask all persons to show respect for the opposing team, game officials, and each other. Persons throwing objects or participating in other acts in conflict with good sportsmanship and fair play are subject to ejection. Your cooperation is greatly appreciated."
Feminine Products
Are available at First Aid and at Club Level concierge desks.
First Aid
First Aid is located on the Plaza Level between Gates F & G. An aid station is located on the Plaza Level at Gate N.
Footballs
Footballs may not be brought into SDCCU Stadium. If a game ball is kicked or thrown into the crowd, stadium management requests that you return the ball to the nearest usher or security representative. Fans may keep footballs that are a gift from a player or staff member.
Gates
ENTRANCE GATES: Luxury Seating ticket holders may enter Gates B, D, H and J which open three hours prior to kickoff. All ticket holders may enter through Gates A, C, E, F, G, L, and P two hours prior to kickoff. Gates O1 and O2 are also open for capacity events.
EARLY EXIT GATES: Fans wishing to leave the game before the fourth quarter may exit through doors at Gates A, D, F and H. After leaving, there is no re-entry into the stadium.
Guest Services
The Guest Services office is located on the Plaza Level between Gates F & G. Guest Services representatives will help answer questions regarding directions, promotions and stadium services.
Leaving the Stadium
Fans are not allowed to remain inside the stadium for more than one hour after the game ends. SDMC 59.0202(a)(10). All vehicles must be removed from the parking lot two hours after the game ends. SDMC 59.0502(a)(9).
Lost and Found
Lost & Found is located at the Guest Services office, located on the Plaza Level between Gates F and G. After the game, please contact Stadium Security at (619) 641-3150.
Lost Children/Adults
Any fan looking for a lost child or adult should contact the nearest usher or security representative or go to the Guest Services office, located on the Plaza Level between Gates F and G. Children are strongly encouraged to keep their event ticket in their pocket. Doing so will help reunite lost children and their parents/guardians.
Noise Making Devices
Musical instruments and other amplified or noise making devices are not allowed inside the stadium. SDMC 59.0202(a)(8). Small megaphones, less than 12 inches long are acceptable.
Paging
The stadium Public Address System is not used for paging fans. Please visit any Guest Services location for assistance. If expecting an emergency telephone call, please leave your name and seat location at the Guest Services office at Gate F.
Parking
We strongly encourage fans to arrive 2-3 hours before game time and to carpool. The parking lot opens four hours before kickoff and closes two hours after the conclusion of the game. The parking lot can be expected to reach capacity almost two hours before kickoff. Parking is $10 at the gate.
AAA Assistance: During San Diego State games, free vehicle assistance is provided by RoadOne. Please contact the Guest Services office to make a request.
Hours: The stadium parking lot opens four hours prior to kick-off and closes two hours after the end of the game.
Illegal Parking: Vehicles illegally parked may be towed at the owner's expense.
Motorcycles and Bicycles: Parking is located between parking areas F1 and G1.
Overflow: Additional parking is located at the Pacific Bell building (just west of the stadium) off of Northside Dr. Overflow parking is also available at San Diego State University, the Mission Valley Marriott and the Town & Country Hotel. Parking rates vary. From SDSU, the Marriott and Town & Country, purchase Trolley tickets before boarding the trolley to the stadium.
RV Parking: RVs and vehicles longer than 20 feet in length are required to park in the designated RV Parking area located in section A3 of the parking lot, enter at Gate 1 from San Diego Mission Rd. RV Parking is $20 (cash only) at the gate.
Shuttle Service: SDCCU Stadium and SDSU operate free courtesy shuttles throughout the parking lot before and after the game. For assistance, contact Guest Services. Shuttles are accessible for fans with disabilities.
Tailgating: Tailgating is allowed in your parking space only. SDMC 59.0502(a)(6). Designated Tailgate Areas can be reserved by calling Ace Parking at (619) 285-9392. Any tailgate which provides catered food service or furnishes a keg must provide proof of liability insurance and obtain a permit from the SDCCU Stadium Manager at (619) 641-3100. SDMC 59.0502(a)(10).
Taxi Stands: Pick-up locations are outside Gates A, B, E, F, H and J and on San Diego Mission Road. For assistance contact Guest Services at Gate F.
Prohibited Items
For the comfort and safety of everyone, bottles, cans, coolers and large bags are not permitted in the stadium. Carried items are limited based on a size restriction of 12"x12"x12" and at the discretion of event staff. All items are subject to search or may not be permitted. Any object that can be considered or used as a weapon, is not allowed inside the stadium. This includes all metal and hard plastic costume accessories with sharp edges or tips. Helmets and plastic head wear will be allowed providing it meets these conditions. Other items that are prohibited from entering the stadium include, but are not limited to, sticks, inflatable objects, laser pointers, flammable objects, stun guns, fireworks, lawn furniture, spray bottles, beach balls, frisbees, musical instruments, boomerangs, knives, mace and pepper spray, chains, balloons, sports balls, water guns, rollerblades, skates, scooters, noise making devices and umbrellas.
Publications
Aztec Yearbook: The official yearbook of the San Diego State Aztecs is published for all SDSU home games and features Aztec player and opponent information, photos, community information and more for the 2011 season. The yearbooks are free at the Aztec Store tents throughout the stadium.
Aztec Media Guide: This comprehensive guide provides you with team schedules, team history and player bios as well as career and personal information for each player. The Aztecs media guide can be purchased at the Aztec ticket office from Monday-Friday, 9 a.m. - 5 p.m. for $15.
Ramps
There are eight ramps which connect the Plaza Level to the Club, Loge, Press and View Levels. Ramps are located near Gates A, C, E, F, H, K, L and P.
Restrooms
Restroom facilities are located on all levels of the stadium. Portable restrooms are located throughout the parking lot as well.
Scoreboard Messages
Groups of 20 or more who purchase Group Tickets may have their group name displayed on the scoreboard. To request a scoreboard message with your Group Ticket purchase, contact 619-594-8392. Special messages are not permitted during other stadium events.
Search
All items and persons are subject to inspection upon entering the venue. Persons with prohibited items may be denied entry to the facility. To provide additional safety and security in the venue, guests will be asked to submit to a voluntary pad down procedure. Failure to submit to these inspection procedures will result in being denied entry to the venue.
Security
The Security Office is located on the Plaza Level at Gate A. Services for Fans with Disabilities
An Accessible Guide to SDCCU Stadium is available at all Guest Services locations.
Assistance: If requested, Guest Services will provide assistance for persons who have difficulty accessing their seat.
Assistive Listening Devices: Assisted Listening Devices (ALD) are available at the Guest Services office at Gate F.
Elevators: Elevators are located at Gates B, D, F & H. Elevators for use by persons with disabilities to get to the Field Level/Lower Plaza Walkway are located at Gate E and at Section 51 behind the scoreboard.
Parking: A limited number of free parking spaces are available for fans with valid accessible placards or license plates. Restrooms - Accessible restrooms are located throughout the stadium.
Restrooms: Accessible restrooms are located throughout the stadium.
Seating: Wheelchair, companion, semi-ambulatory and transfer seating is available. Contact the Aztec Athletic Ticket Office at 619-283-7378 for more information.
Service Animals: Any guide dog, signal dog or other animal that is trained to provide assistance to an individual with a disability is permitted inside the stadium. Animals can relieve themselves at planters near Gates M or N.
TTY Machines: TTY machines are located in the following areas: Field Level 26, Plaza Level 48 & 56, Club Level 8 & 34, Loge Level 35, Press Level 48 & 55, & View Level 48 & 55.
Water Fountains: Accessible water fountains are located on each level near the restrooms.
Wheelchairs: Wheelchairs are available through Guest Services at Gate F. Wheelchairs are for assistance only and are not intended to be occupied by the guest during the game. Smoking
The stadium is 100% smoke free. Smoking in the stadium is a violation of The City of San Diego's Municipal Code and may result in ejection or citation. Smoking areas have been set up on the plaza level outside Gates O1,O2 and E.
Telephones
Amplified pay telephones are located on the Plaza Concourse at gates C, E and F; on the Club level at sections 8 and 34; and outside the stadium at Gate C.
Transportation
Amtrak: Fans from Los Angeles and Orange County can ride Pacific Surfliner ® trains to the San Diego Old Town rail stop where they may board the San Diego Trolley Green Line to SDCCU Stadium. It's easy to take Amtrak ® to the game. Visit Amtrak.com for schedules.
San Diego Trolley: The Trolley's Green Line provides direct service the stadium's doorstep. Trains will depart most Green Line stations every 15 minutes on gameday, with increased service about two hours before kickoff. After the game, extra Green Line service will operate in both directions as needed. The Compass Cloud mobile ticketing app allows fans to avoid ticket lines and purchase tickets at any time right from their smartphones (up to 10 passes per phone). As a bonus, Compass Cloud users can bypass the Trolley line after the game through the Compass Cloud express lane. Roundtrip Trolley tickets cost $5. For weekend games, up to two children (age 12 and under) may ride free with a fare-paying adult (age 18 or older) on all MTS services. Finding the best place to park and ride the Trolley is also important! Prime park and ride locations on gamedays are:
Hazard Center: 1,500 free parking spots (Green Line, 6 minutes to stadium)
Grantville Station: 350 free parking spots (Green Line, 4 minutes to stadium)
Grossmont Transit Center: 404 free parking spots (Green/Orange Lines, 17 minutes to stadium)
Old Town Transit Center: 412 free parking spots (Green Line, 14 minutes to stadium)
Amaya Drive Station: 236 free parking spots (Green/Orange Line 19 minutes to stadium)
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