SDSU has a new mobile APP!  Get all the latest news, scores and promotions from the Aztecs Mobile App.  Seamlessly log into your ticket account to manage your tickets!  Access, download, transfer, or resell with just a few clicks of a button.  

For iPhone users who previously downloaded the Aztecs mobile App, your App should refresh to the new platform with the next update.  For new users, download the Apple App Store or Google Play. 

Full step-by-step instructions on how to access, transfer and resell your tickets are listed below as well as answers to frequently asked questions.

IOS - General Public Mobile Ticket Guide

IOS - IPhone | Add Tickets to Digital Wallet
IMG_1621

Download

Download and open the app. If this your first time opening the app, sign in with your SDSU ticketmaster account. 

IMG_1630

Manage My Tickets

Tap “Manage My Tickets” on the tickets tab.

IMG_1649

Select Event

Select your event.

IMG_1650

View Ticket

Tap “View Ticket."

IMG_1633

Apple Wallet

Tap “Add to Apple Wallet."

IMG_1634

Successful Add

Your ticket(s) have been added to Apple Wallet. iPhone tickets are NFC and will not display a barcode. Please ensure you see the dynamic “Hold Near Reader” icon below your ticket(s). Swipe left to view multiple tickets added to your wallet.  SCREENSHOTS OF TICKETS WILL NOT SUCCESSFULLY SCAN INTO THE STADIUM.

Android - General Public Mobile Ticket Guide

Android | Add Tickets to Digital Wallet
Screenshot_20240807-114009

Download

Download and open the app, and sign in with your ticketmaster account.

Screenshot_20240807-114024

Manage My Tickets

Tap “Manage My Tickets” on the tickets tab.

Screenshot_20240807-113420

Select Event

Select your event.

Screenshot_20240807-113458

Google Wallet

Tap “Add to Google Wallet."

wev

Add

A prompt will appear to add your ticket(s) to Google Wallet. Tap “Add.”

wef3

View in Wallet

Tap “View in Wallet.”

1q

Successful Add

Your ticket(s) have been added to Google Wallet. Tickets are NFC and will not display a barcode by default. A barcode can be viewed by tapping “show code.” Swipe left to view multiple tickets added to your wallet.  SCREENSHOTS OF TICKETS WILL NOT SUCCESSFULLY SCAN INTO THE STADIUM.

IOS - Student Mobile Ticket Guide

IOS - IPhone | Add Tickets to Digital Wallet
IMG_1629

Download

Download and open the app. If this is your first time opening the app, sign in with your SDSU Student ticketmaster account. 

IMG_1630

Manage My Student Tickets

Tap “Manage My Student Tickets.” on the tickets tab.

IMG_1649

Select Event

Select your event.

IMG_1650

View Ticket

Tap “View Ticket."

IMG_1633

Apple Wallet

Tap “Add to Apple Wallet."

IMG_1634

Successful Add

Your ticket(s) have been added to Apple Wallet. iPhone tickets are NFC and will not display a barcode. Please ensure you see the dynamic “Hold Near Reader” icon below your ticket(s). Swipe left to view multiple tickets added to your wallet.  SCREENSHOTS OF TICKETS WILL NOT SUCCESSFULLY SCAN INTO THE STADIUM.

Android - Student Mobile Ticket Guide

Android | Add Tickets to Digital Wallet
Screenshot_20240807-114013

Download

Download and open the app. If this is your first time opening the app, sign in with your SDSU Student ticketmaster account. 

Screenshot_20240807-114024

Manage My Tickets

Tap “Manage My Student Tickets” on the tickets tab.

Screenshot_20240807-113458

Select Event

Select your event.

IMG_1621

Google Wallet

Tap “Add to Google Wallet."

wev

Add

A prompt will appear to add your ticket(s) to Google Wallet. Tap “Add.”

wef3

View in Wallet

Tap “View in Wallet.”

1q

Successful Add

Your ticket(s) have been added to Google Wallet. Tickets are NFC and will not display a barcode by default. A barcode can be viewed by tapping “show code.” Swipe left to view multiple tickets added to your wallet.  SCREENSHOTS OF TICKETS WILL NOT SUCCESSFULLY SCAN INTO THE STADIUM.

Tips & Tricks

Anytime you are adding tickets to your digital wallet from an email link or Aztecs mobile APP, it's recommended to do so from your mobile device. 

If you attempt to download tickets from a desktop or tablet, the device will not have access to do your digital wallet. 

You can transfer or resell your tickets from any device by logging into My Account. 

Game date or time changes will automatically be reflected on your digital ticket as long as your wallet notifications are turned on.  

For iPhone users: 

  1. Go to Settings 
  2. Go to Notifications 
  3. Scoll down to Wallet under the "Notfication Style" section. 
  4. Ensure "Allow Notifications" is turned on. 

Mobile Ticketing FAQs

  1. Secure, convenient and flexible process while providing the contactless exchange of tickets.
  2. Reduce the challenges of lost, stolen, counterfeit or forgotten tickets 
  3. Accessibility!  Access your tickets anytime, anywhere through your ticket account on the  SDSU Aztec Mobile APP.
  4. Seamlessly manage your tickets (download, transfer or sell) from the SDSU Aztec Mobile APP. 
  5. Simplified troubleshooting. 
  6. Transfer tickets to family and friends via SMS or email. 
  7. Access the All-In-1 smart season ticket to simplify your digital wallet. 

There will be 2 ways to access your tickets - via Account Manager and the SDSU Aztec Mobile APP.

SDSU Aztec Mobile App:

Download the SDSU Aztecs App, Select “Tickets” located at the bottom middle of the home screen.  Then select “Manage My Tickets”, sign in with the email address associated with your ticketing account and password.  Click on the event you would like to access/manage.  You can now transfer, sell, or view your tickets/parking.  Add your tickets/parking to your digital wallet.

 

Account Manager:

Sign In in the upper right corner, sign in with the email address associated with your ticketing account and password, click “My Events at the top middle of the page, click “View Event Details” on the event you would like to access/manage.  You can now transfer, sell, or view your tickets/parking. 

A smartphone is required to use mobile tickets.  If you do not own a smartphone, but someone you are attending the game with does, you can use that person's smartphone to access your tickets to enter the stadium.  If you do not own a smartphone, nor anyone else in your party, please contact the Ticket Office at (619) 283-7378 to discuss alternative options.  

No, mobile tickets printed on paper cannot be scanned and therefore will not be accepted at the gate.  Mobile tickets on a smartphone are the only acceptable tickets at the gate. 

Please do not screenshot tickets and send to family or friends.  Log into my account and transfer tickest using SMS text or email.  

If arriving seperately, you can transfer a ticket to each member of your party.  This will allow you and your guests to arrive at your own convenience.  Via My Account Manager, select the tickets you wish to transfer and enter their cell phone number or email address.  They will receive a text or email instructing them how to accept their tickets.  They will need to log into their Ticketing account or create a new account to accept their tickets.  Once your guest(s) have accepted the transfer, they will be able to add the ticket to their mobile wallet.  

Yes!  You can view all of your tickets by swiping left or right on your smartphone's digital wallet.  We highly encourage you to transfer a ticket to each member of your party to allow for the easiest entry and access throughout the venue.  

Before arriving at the game, download your tickets to your digital wallet.  Once tickets are downloaded, connectivitiy or Wi-Fi is not required to access the tickets in your wallet. 

Please head to the box office and one of our representatives can assist.  Please provide Name, email address on file or ticket account number with a valid ID to quickly identify your tickets.